call our 24-hr bilingual domestic violence helpline: 651.772.1611

Dear Beloved Community,

Estamos aquí. Casa de Esperanza is here for you. These are unprecedented times and we are committed to doing everything we can to keep our community of survivors, staff, partners, service providers, and advocates safe and healthy. The work we do together to support the Latin@ community in building healthy relationships and families is as critical as ever.

In alignment with recommendations from the Centers for Disease Control and Prevention (CDC), the World Health Organization (WHO), and the Minnesota Department of Health, Casa de Esperanza is adjusting how we work. We’re continuing to provide the following critical services but have closed our offices in the Twin Cities with plans to re-open April 13. You can still reach us via email, our website, and our administrative line, 651-646-5553. 

  • Our 24/7 Hotline is Uninterrupted: We are committed to responding to every call and message we receive asking for help. We understand that home is not safe for everyone, particularly now, and urge those who need help in the Minnesota community to reach out to our confidential 24-hour bilingual crisis line at 651.772.1611. 
  • El Refugio (Shelter) is Operational: We are adjusting procedures in our shelter, El Refugio, to help maintain the health of residents and staff. If you or someone you know is in need of safe, emergency shelter, we will assist you in looking for space with us or another shelter regardless of the pandemic. 
  • Community Meetings Are Postponed: To maintain social distancing, we’ve canceled amig@s groups, in-school meeting hours, conferences, and in-person trainings – for now. Where possible, we will make these services available online and will update you when we have additional information. In the meantime, our team is available to support you virtually, via phone, email, video chat or conference call. Please feel free to contact us for support, even in these trying times.

As COVID-19 continues to spread throughout the United States, our community will continue to show its resiliency, solidarity, and fortitude. Now is the time to work in unison, if not physically together, to support our most vulnerable members of the community. We are calling on those who can to take the following actions:

  • Help Prevent the Spread: The CDC recommends you clean your hands often, avoid close contact, stay home if you’re sick, cover coughs and sneezes, wear a facemask if you’re sick, and clean and disinfect. Check your state government for more localized recommendations. 
  • Take Action: So many things seem uncertain today from our health to childcare to that next paycheck. If you are in need, please ask for support. We at Casa de Esperanza are here for you – even if it’s just to answer your questions about how to access support or other services. Contact us. For those wanting to take additional action, please consider contacting your representative and urging them to ensure that all members of immigrant communities can access health care services, and to protect those with unstable housing, in violent homes, and in detention. 
  • Share Resources: Have a great do-from-home activity with kids? Did you hear about a local housing-assistance program? Share it with your community. This is new for all of us and we are all learning as we go, us included. Let us start by sharing information now about the 24-hour hotlines available to those experiencing abuse in Minnesota (651.772.1611), domestic violence nationwide (800.799.7233) or sexual assault nationwide (800.656.4673). We are not closing and neither are the national hotlines! Help is available in English and Spanish, wherever you are and regardless of immigration status.

We at Casa de Esperanza are thankful to be part of an amazing and strong community that is working together to keep all of us safe. We are learning from each other, leaning on one another, and rising to address this crisis. Thank you for being in this with us.

Gracias y mantenerse saludables,

The Casa de Esperanza Team


A request from Patti Tototzintle, Casa de Esperanza’s CEO.

As noted in our message to the community above, these are very challenging times for everyone. Casa de Esperanza is no different. We have been in the process of trying to raise new general operating or unrestricted dollars at this time. Our plans are changing as we deal with the reality of the Coronavirus and limiting any gatherings to no more than 10 people.

Support Casa de Esperanza’s vision of a community without violence. If you are in a position to provide a contribution at this time, it will help us address key expenses and the impact of the Coronavirus on abuse survivors and the Latin@ community. Gifts of $25, $50, $100, $500, or more, can make a huge difference.

We are also in need of specific supplies to support our Refugio (shelter) and the residents living there. When I go to the store, I might be able to get by with empty shelves for a while. Not so much for our Refugio. A two-week supply of certain products are usually fine, but today, we run a risk of not finding what we need when we need it. Over the next few weeks, we are requesting donations of the following:

  • Toilet Paper
  • Paper Towels
  • Diapers (especially sizes 4, 5, and 6)
  • Baby Wipes
  • Clorox Wipes
  • Lysol Disinfectant Spray
  • Laundry Soap
  • Hand sanitizer

If you have any questions or want to arrange a donation, please call us at 651-646-5553 and speak to Isaac. If you have a large quantity to give, we may be able to pick up the supplies.

Thank you for all you do and wishing you safety and good health.

Patti Tototzintle
Casa de Esperanza


Leave a Comment

photography © douglas beasley | made with a copilot